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Contact Us

If you need assistance with your library account or have any questions, please email our Customer Care team at or complete the form below.

We encourage patrons to use the Ask‑a‑Librarian service when sending reference questions.

To find information for a specific branch, please refer to the Library Locator.

Can't find a title in the catalog? Request an item by submitting a Suggestion for Purchase.

Library Director

Ray Baker
E-mail 305‑375‑5026
Elizabeth Adams
Senior Executive Secretary
E-mail 305‑375‑5026

Special Collections, Communications & Strategic Planning

Lydia Lopez
Assistant Director
E-mail 305-375-3555
Leila Khalil
Chief, Library Marketing & Development Services
E-mail 305-375-5291

Library Operations & Services

Rafael Costa
Assistant Director
E-mail 305‑375‑5183
Wil Fowler
Operations Manager
E-mail 305-375-3873
Julio Rodriguez
Operations Manager
E-mail 305‑375‑5271
Michele Stiles
Operations Manager
E-mail 305‑375‑5008
Jennifer Shipley
Operations Manager
E-mail 305-751-8687
Laura Millay
Operations Manager, Collection Development & Technical Services
E-mail 305-375-5179
Athanasia Fitos
Operations Manager, Community Engagement
E-mail 305-375-4540

Business Operations

Mike Iturrey
Assistant Director
E-mail 305‑375‑5044
Jessica Jarra
Budget & Accounting Manager
E-mail 305‑375‑5178
Kimberly Craig
Chief, Library Contracts, Procurement & Materials Management
E-mail 305-375-5576

Capital Construction & Facility Management

Lisa D’Andrea-Thompson
Library Capital Programs Director
E-mail 305-375-5106

Human Resources

Kelly Lau
Chief, Human Resources
E-mail 305‑375‑5010

Main Library
101 W. Flagler St., Miami, FL 33130

General Information 305‑375‑2665
Children's Room 305‑375‑5021
Circulation 305-375-2665
Florida Room / Genealogy 305‑375‑5023 or
General Reference 1st Floor 305‑375‑5231
General Reference 2nd Floor 305‑375‑5575
Social Services 786-988-6816
TDD 305‑679‑7977